In general, CM Storm keyboard products are entitled to 1 year limited local self-carry-in warranty. And it does NOT cover any physical damages, nor any damages by liquid. Please kindly note that valid warranty label and purchase invoice must be presented upon warranty servicing.
If your CM Storm keyboard product had encountered errors, and if it's within warranty period, may we suggest you kindly bring the product along with its invoice and warranty label and come to our Service Center for further servicing.
Service Center Address：
Unit 818, 8/F, Nam Fung Commercial Center, 19 Lam Lok Street, Kowloon Bay, Kowloon.
Monday - Friday ：10:00 am to 6:00 pm
Saturday ：10:00 am to 1:00 pm
(Close on Sunday and public holidays)
Should you have any questions, please feel free to contact our service center at Tel# 2950 0348.