Last week we announced the sale of our feature phone business. Today I want to share that we are taking the additional step of streamlining our smartphone hardware business, and we anticipate this will impact up to 1,850 jobs worldwide, up to 1,350 of which are in Finland. These changes are incredibly difficult because of the impact on good people who have contributed greatly to Microsoft. Speaking on behalf of Satya and the entire Senior Leadership Team, we are committed to help each individual impacted with our support, resources, and respect.
For context, Windows 10 recently crossed 300 million monthly active devices, our Surface and Xbox customer satisfaction is at record levels, and HoloLens enthusiasts are developing incredible new experiences. Yet our phone success has been limited to companies valuing our commitment to security, manageability, and Continuum, and with consumers who value the same. Thus, we need to be more focused in our phone hardware efforts.
With this focus, our Windows strategy remains unchanged: 1. Universal apps. We have built an amazing platform, with a rich innovation roadmap ahead. Expanding the devices we reach and the capabilities for developers is our top priority. 2. We always take care of our customers, Windows phones are no exception. We will continue to update and support our current Lumia and OEM partner phones, and develop great new devices. 3. We remain steadfast in our pursuit of innovation across our Windows devices and our services to create new and delightful experiences. Our best work for customers comes from our device, platform, and service combination.
At the same time, our company will be pragmatic and embrace other mobile platforms with our productivity services, device management services, and development tools -- regardless of a person's phone choice, we want everyone to be able to experience what Microsoft has to offer them.
With that all said... I used the words "be more focused" above. This in fact describes what we are doing (we're scaling back, but we're not out!), but at the same time I don't love it because it lacks the emotional impact of this decision. When I look back on our journey in mobility, we've done hard work and had great ideas, but have not always had the alignment needed across the company to make an impact. At the same time, Ars Technica recently published a long story documenting our journey to create the universal platform for our developers. The story shows the real challenges we faced, and the grit required to get it done. The story closes with this:
"And as long as it has taken the company, Microsoft has still arguably achieved something that its competitors have not... It took more than two decades to get there, but Microsoft still somehow got there first." For me, that's what focus can deliver for us, and now we get to build on that foundation to build amazing products.
微軟日前發出聲明表示，總共將裁減 1850 名員工，而當中的 1350 名員工來自芬蘭的 Microsoft Mobile Oy，這代表當初從 Nokia 來到微軟的員工，幾乎都會在這波的大規模裁員中離開微軟。除了大幅裁減手機部門員工之外，微軟同時也宣告未來會更專注於產品的差異性，並且會注重安全、管理效能和 Continuum 功能的企業合作。另外，
由於微軟的聲明稿當中，並沒明確指出未來是否會繼續打造 Windows Mobile 裝置，再加上大規模裁員的動作，因此被外界解讀這似乎代表微軟將退出智慧手機市場。不過目前看來這並非事實，因為海外網站 recode 日前取得了微軟執行副總裁 Terry Myerson 發給員工的內部備忘錄，當中承認微軟確實在縮減手機硬體事業，但並沒有打算退出手機市場，甚至還會持續研發「很棒的新裝置」（great new devices）。
雖然 Terry Myerson 所發出的內部備忘錄，並沒有明說「很棒的新裝置」是甚麼，但外界一般預期就是傳聞許久的 Surface Phone。不過目前還無法確認 Surface Phone 會有那些不同於一般 Windows Phone 的新特色，也不知道相關產品何時會正式現身，但從目前的現況來看，就算 Surface Phone 真的很吸引人，但要靠它來挽回 Windows Phone 的市占率劣勢，目前看來難度應該是相當高。