Bad experience with MS Surface
i had a MS Surface Pro 3 before. Broken down after 15 months normal usage. MS offered an exchange of a demo for HK$4500. I turned down and sold the defective pro3. It's really a bad experience.
frankly speaking, machine like surface pro is easy to have hardware issue. 12 months warranty is totally unacceptable. MS does not have technical service in HK. they will just ask you to exchange by charging you a sky high price. risk is too high. no more MS la.
i rather buy ASUS (24 months warranty), Lenovo or Mac. at least they can fix some minor hardware issue. |
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