While upgrading from Windows 7 Ultimate to Windows 10, the screen remains in the dialogue box showing "Getting updates " for more than an hour. Called MS hotline, they answered it is normal. How comes?
I have tried fresh installation as well. Same situation.
The windows is not frozen, I can still use it to browse and do everything.
Please help. Thanks.
Both Win 7 Utimate and Win 10 Pro are installed in separate SSDs and one of them will be detached from the motherboard when the other one is connected and in use. Moreover, both windows are "activated". Anyway the updated problem had been solved.