標題: Toshiba Enterprise HDD保養無得一換一 [打印本頁]

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作者: computer1975    時間: 2026-4-20 19:46     標題: Toshiba Enterprise HDD保養無得一換一

生產商賺盡呀！！！

Toshiba refuses to replace large hard drive that was under warranty — company offers refund at the purchase price, not the higher current retail price

News By Jowi Morales published yesterday
A disappointing move from a major hard drive supplier.

A Reddit user took to the social media platform to complain about Toshiba, which, they said, refused to honor the warranty on a 20+ TB enterprise hard drive. The documents Tom’s Hardware examined indicate that Toshiba refused the warranty replacement on the grounds of no available stock and a possible wait time of one year for a replacement 24TB model.

According to the r/DataHoarder post, the company where the user worked bought several 20+ TB hard drives a couple of months ago for their storage array. When one of the drives failed, they returned it to Toshiba, only to be told that their only option was a refund at the original purchase price. The company didn’t offer to replace the broken hard drive with a new one from their stock, meaning they’ll have to purchase a new drive at a significantly higher price today.

This is definitely a disappointment for any buyer, especially in the corporate setting, as they don’t often base their purchase decisions solely on price. Instead, they consider reliability, longevity, and the manufacturer's guarantee of support. Refunding an item at its original purchase price makes sense for the company. However, most users feel that the least a PC manufacturer can do is replace it with the same component (or a similar one if it’s no longer available), even if it’s more expensive.

source: [url=https://share.google/M5TY6acApc4eJn6F0][/url]

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