need help on connecting to the internet in hostel

no metter I connect to the wifi or the lan in hostel
the vista simply display " identifing" or " limited connecting capability"
I am sure that the lan cable is ok cause another notebook can connect to the lan through that cable
I did try to turn off the firewall of window and also the anti-virus but no help
any other methods that I can use to locat the problem and fix it ?
please help

[ 本帖最後由 timothychan 於 2009-9-9 00:24 編輯 ]

try re-install or update your lan driver