[操作疑難] 請敎R7000P READYCLOUD 問題?

新買部NETGEAR R7000P 插USB 32GB 手指, 係READ 到同UPLOAD到FILE既, 但唔知點解隔一陣之後無論經readycloud.netgear.com 或ios app登入都detect 唔到隻手指. 試咗好多次都係咁換第二隻手指入去都一樣. 請問有無CHING有咁既情況? 請敎下會唔會係我SETTING有問題.