求会看minidump的高手帮看看分析问题

大家好,近来小弟碰上系统会无故重启的问题,尤其是看网络视频的时候,点击另一页视频的时候就出现,奇怪的是玩游戏不会发生。看起来好像是处理器错误,如果是真的话应该怎么办?

Microsoft (R) Windows Debugger Version 10.0.18303.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\021019-36515-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 17763 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0xfffff804`6bc1c000 PsLoadedModuleList = 0xfffff804`6c037ad0
Debug session time: Sun Feb 10 20:51:18.408 2019 (UTC + 8:00)
System Uptime: 0 days 0:00:23.182
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
...
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
For analysis of this file, run !analyze -v
nt!WheapCreateLiveTriageDump+0x7b:
fffff804`6c4f8a37 48895c2438      mov     qword ptr [rsp+38h],rbx ss:0018:ffffe70e`d94ae5d8=ffff930700000a60
8: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffff93074ce6c8c8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  10.0.17763.292 (WinBuild.160101.0800)

DUMP_TYPE:  2

BUGCHECK_P1: 0

BUGCHECK_P2: ffff93074ce6c8c8

BUGCHECK_P3: 0

BUGCHECK_P4: 0

BUGCHECK_STR:  0x124_AuthenticAMD

CPU_COUNT: c

CPU_MHZ: d42

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 8

CPU_STEPPING: 2

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-CTJE3BB

ANALYSIS_SESSION_TIME:  02-10-2019 21:37:23.0155

ANALYSIS_VERSION: 10.0.18303.1000 amd64fre

STACK_TEXT:  
ffffe70e`d94ae5a0 fffff804`6c19aa29 : ffff9307`4cf9b0c0 ffff9307`4ce6c8a0 fffff804`6c023600 fffff804`00000000 : nt!WheapCreateLiveTriageDump+0x7b
ffffe70e`d94aead0 fffff804`6bf3ad78 : ffff9307`4ce6c8a0 fffff804`6bc7c811 00000000`00000000 ffffd384`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x2d
ffffe70e`d94aeb00 fffff804`6bf3ba8b : fffff804`6c0235a0 fffff804`6c023600 ffff9307`50ff63b8 ffff9307`4bc50720 : nt!WheapProcessWorkQueueItem+0x48
ffffe70e`d94aeb40 fffff804`6bcd01ea : ffff9307`4bc62ca0 ffff9307`4cf9b0c0 ffff9307`50ff6300 ffff9307`00000000 : nt!WheapWorkQueueWorkerRoutine+0x2b
ffffe70e`d94aeb70 fffff804`6bca2bc5 : ffff9307`4cf9b0c0 ffff9307`4bc70080 ffff9307`4cf9b0c0 00000065`b4bbbdff : nt!ExpWorkerThread+0x16a
ffffe70e`d94aec10 fffff804`6bdd689c : ffff8300`3a880180 ffff9307`4cf9b0c0 fffff804`6bca2b70 ffffffff`ffffffff : nt!PspSystemThreadStartup+0x55
ffffe70e`d94aec60 00000000`00000000 : ffffe70e`d94af000 ffffe70e`d94a9000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x1c


THREAD_SHA1_HASH_MOD_FUNC:  26acd050bd9f055d0a04825d57b9e0e6be9c1a07

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  2d7687bc4d9a24dd51c507635bc4ce8aa00fde94

THREAD_SHA1_HASH_MOD:  30a3e915496deaace47137d5b90c3ecc03746bf6

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP:  0

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE

BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE

PRIMARY_PROBLEM_CLASS:  0x124_AuthenticAMD_PROCESSOR_CACHE

TARGET_TIME:  2019-02-10T12:51:18.000Z

OSBUILD:  17763

OSSERVICEPACK:  292

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:  

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  160101.0800

BUILDLAB_STR:  WinBuild

BUILDOSVER_STR:  10.0.17763.292

ANALYSIS_SESSION_ELAPSED_TIME:  1d02

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x124_authenticamd_processor_cache

FAILURE_ID_HASH:  {b533751b-676e-7546-bcdc-24e6c40d0064}

回覆 1# theklf

請提供在使用什麼品牌/型號的主板及記憶體。
另外CPU, 記憶體是否有超頻及其相關設定

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本帖最後由 theklf 於 2019-2-15 12:53 編輯

回覆 2# hkce

你好,我的配置是
主板-华硕b450rog
电源-CM MasterWatt Lite 600
cpu-ryzen 2600
显卡-华硕r9 270
内存-海盗船led 2666 16gb套条
声卡-华硕d2x


没有超频,bios一切默认,bios已经是最新,驱动也是。
不是游戏的时候出问题,只是看网页视频,浏览器是火狐,现在已经换成Google Chrome ,目前还没出过问题,但是有一次是在桌面就直接断电重启。这个报告就是当时的报告。

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