應用程式，已經停止運作

w28stanley

windows 7，有個kai office軟件，一直用開冇問題。有日開唔到機，拆ram再插過又開到機，但係該軟件打不開，唯有移除再重裝，都係出現已經停止運作，(其他軟件是開到的)，但係該軟件在安全模式又運作正常！試過在安全模式重裝都係唔得，請問有咩方法？Thx.

via HKEPC Reader for Android

rcbananahk

防毒作怪?
睇下個AV LOG 同SYSTEM LOG

w28stanley

回覆 2# rcbananahk

係咪呢D, 唔識睇.....
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Level>2</Level>
  <Task>100</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2021-09-27T07:13:57.000000000Z" />
  <EventRecordID>638332</EventRecordID>
  <Channel>Application</Channel>
  <Computer>DELL-580-PC</Computer>
  <Security />
  </System>
- <EventData>
  <Data>soffice.exe</Data>
  <Data>6.0.7565.501</Data>
  <Data>3cb19d06</Data>
  <Data>KERNELBASE.dll</Data>
  <Data>6.1.7601.24545</Data>
  <Data>5e0eb7f5</Data>
  <Data>e06d7363</Data>
  <Data>0000c5af</Data>
  <Data>be0</Data>
  <Data>01d7b36f3b4e1ccd</Data>
  <Data>C:\Program Files (x86)\KaiOffice6.0\program\soffice.exe</Data>
  <Data>C:\Windows\syswow64\KERNELBASE.dll</Data>
  <Data>7ab05cfe-1f62-11ec-8ec3-a4badbf298a2</Data>
  </EventData>
  </Event>