[操作疑難] Crucial storage executive開唔到...

好日都唔開下,抽起條筋想睇下firmware有冇更新,但開唔到個程式...
出logo之後無反應,試過uninstall入個新version都係咁...
請問有冇ching知咩事?THX

win 10(64bit)/BX500