all-in-one printer fax唔到問題

本帖最後由 ecorange 於 2010-5-2 12:46 編輯

我有部hp6310 all in one printer
發現print野冇問題
但是經電腦fax野就fax唔到
彈到入電話no.既box出來
但入完no佢又會話
"由於傳真裝置發生通訊錯誤,傳真無法傳送"
不論有線無線都出呢個錯誤
但係print份doc出黎放係printer度fax又冇問題

我已經重新裝過driver又重新add過d 裝置
請問仲有甚麼方法可以解決呢?
謝謝

**補充
呢排經常出現cartridge error
cartridge on the left must be replaced
唔知關唔關事呢

會唔會條電話線冇fax功能? 因為我條電話線申請時有得選擇.

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會唔會條電話線冇fax功能? 因為我條電話線申請時有得選擇.
fmchan 發表於 2010-5-2 17:16


但係我print出黎放係printer度fax又fax得出喔

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回復 1# ecorange
You may try the following to see whether it could help.
1) Disconnected the internet connection
2) Install the driver from the original CD
3) Disable the automatic update.

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回復  ecorange
You may try the following to see whether it could help.
1) Disconnected the internet ...
冰之風 發表於 2010-5-2 19:39



    thanks
i tried
but i even cant successfully pass the fax test during the installation
however, there is a fax test option when i press the setup button located on my printer.
i can pass that fax test.
so strange
i dont know what's wrong with the fax

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回復 3# ecorange

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回復  ecorange
fmchan 發表於 2010-5-2 20:51



@@???
空白既?!

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你呢排有無裝過其他牌子打印機或其他周邊產品?
可能撞driver! 可能要先剷除原有6310 driver+software>> 重新開機 >>再裝過driver

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你呢排有無裝過其他牌子打印機或其他周邊產品?
可能撞driver! 可能要先剷除原有6310 driver+software>>  ...
ericfai 發表於 2010-5-3 00:41

冇呀
咩都冇裝過
係將電話同fax線combine左
以前2個numbers
而家電話同fax同一個number
我懷疑係呢個問題

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嘗試左Printer(6310)的設置回復 預設值! 然後設 Fax優先!

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