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本帖最後由 tttim 於 2010-3-24 11:37 編輯

關於保養問題:請大家明白呢類水貨無保養,如果有壞可能要寄返  US Sandisk到攪.

為安全起見,我send email 問左 US sandisk,如果新開機有問題(非人為),佢地會問你d detail, e.g. 幾時買, 乜壞... 如果符合warranty, 佢地會 process replacement request比你, 佢會 refer你去 HK sandisk,
我亦問過HKo個邊,佢地會問多d details,個 replacement process會由HK sandisk負責, 但係無講要唔要shipping fee...所以shipping fee可能要買家負責

如果到時有問題就問我拎張單. Thx

US sandisk
"Thanks again for calling SanDisk Technical Support. It is our goal to make sure you have all the resources you need to get the most from your product.

We appreciated your continued response in trying to resolve this issue. We apologize for any inconvenience this may have caused you. Since the player is not working properly and beyond repair, we can process a replacement request for your player. However since you are in Hong Kong the support for your player should be covered by Hong Kong technical support. Please contact them via 30027886 or email them a hongkongsupport@sandisk.com. The technical support team on your region is the one to process the replacement just provide them your Incident No. 234165 so they can pull up your record."

HK sandisk:
"As per the previous case record of incident 234165, In order for us to submit a referral for product replacement, we would still need the following:

1 Model number (start with letter "SD", locate at the label of the product package)
2 Model Serial number: (start with letter "B", locate at the product near Made in China)
3 Date of purchase
4 Purchase location
5 Recipient
6 Contact phone number
7 Shipping address (with ZIP)
8 Proof of purchase: Please send us the clear photo of front, back side of the product and the photo of the receipt as attachments."

本帖最後由 tttim 於 2010-3-24 11:33 編輯

Sansa Clip+ mp3機 入數:

Dear All,

Please make deposit BEFORE 2/3, send an email with ref# to
(better to have a soft copy of the 入數紙 for me to check)
Also, pls left ur epc id & tel no.~


P.S. 最好o係尾數加xx.01/xx.02, e.g. 485.01, 等我易d對數
thx

[attach]1008001[/attach]

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關於保養問題:請大家明白呢類水貨無保養,如果有壞可能要寄返  US Sandisk到攪.

為安全起見,我send email 問左 US sandisk,如果新開機有問題(非人為),佢地會問你d detail, e.g. 幾時買, 乜壞... 如果符合warranty, 佢地會 process replacement request比你, 佢會 refer你去 HK sandisk,
我亦問過HKo個邊,佢地會問多d details,個 replacement process會由HK sandisk負責, 但係無講要唔要shipping fee...所以shipping fee可能要買家負責

如果到時有問題就問我拎張單. Thx

US sandisk
"Thanks again for calling SanDisk Technical Support. It is our goal to make sure you have all the resources you need to get the most from your product.

We appreciated your continued response in trying to resolve this issue. We apologize for any inconvenience this may have caused you. Since the player is not working properly and beyond repair, we can process a replacement request for your player. However since you are in Hong Kong the support for your player should be covered by Hong Kong technical support. Please contact them via 30027886 or email them a hongkongsupport@sandisk.com. The technical support team on your region is the one to process the replacement just provide them your Incident No. 234165 so they can pull up your record."

HK sandisk:
"As per the previous case record of incident 234165, In order for us to submit a referral for product replacement, we would still need the following:

1 Model number (start with letter "SD", locate at the label of the product package)
2 Model Serial number: (start with letter "B", locate at the product near Made in China)
3 Date of purchase
4 Purchase location
5 Recipient
6 Contact phone number
7 Shipping address (with ZIP)
8 Proof of purchase: Please send us the clear photo of front, back side of the product and the photo of the receipt as attachments."

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本帖最後由 globobo 於 2010-2-25 14:15 編輯

globobo
8GB black  x1  
九龍塘地鐵站客務中心

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cccccctt
8GB  x1  
A-SHOP

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kakit115
8GB black  x1  
A-SHOP

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sodagreen
4GB red  x1  
九龍塘地鐵站客務中心

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本帖最後由 MK燊 於 2010-2-25 14:26 編輯

tim 你好
我想問 九龍塘拎既話, 係 3月7 ( 假設 ) 定係 3月7日既 三日前?

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回復 8# MK燊


    如果3/7先到貨,你預8/9號拎,係早過A-SHOP 3日拎~A-SHOP gee就會11/12號上貨,OK?

SORRY FOR MISUNDERSTANDING~

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mk燊
4gd red x1
九龍塘地鐵站客務中心

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