A user revealed on the Samsung Community forum that the Galaxy Buds FE caused permanent hearing loss for their girlfriend after exploding in her ear (via @WorkaholicDavid). They said the earbuds were brand new and never charged, only used with the preexisting battery capacity out of the box: “I never charged them even once, and they came with about 36% charge in the box. When my girlfriend borrowed them and used them, the headphones exploded in her ear, causing her permanent hearing loss. We have a doctor's report regarding this situation,” reads the machine-translated version of their post.
UPDATE: 2024/09/25 09:35 EST BY DALLAS THOMAS
Samsung has provided a statement on the matter
We contacted Samsung for comment on this story, and the company provided the following statement to Android Police:
"Samsung takes customer safety seriously. A thorough investigation into the incident has revealed that external factors were solely responsible for the occurrence."
https://www.androidpolice.com/exploding-samsung-galaxy-buds-fe/
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