MTV3800D problem

pc1668

wklie bro, recently there is something wrong with 3800D (warranty expired).

- record a TV show
- playback a previously recorded TV show at the same time
- suddenly the playback was aborted by itself
- the recording was also aborted
- while the playback was aborted, the recording (background) was resumed by itself

The above problem happens once a while (not frequent, may be once a week).

I've tried to perform check disk and format disk.

check system disk
LED panel : CHECKING 11 -> ERROR 127
then rebooted by itself

下載 (65.49 KB)

2016-4-20 10:36

format system disk
LED panel : FORMATTING -> ERROR
then rebooted by itself

下載 (56.43 KB)

2016-4-20 10:36

Although the system disk cannot be checked and formatted, it's still usable (can save recordings).
In addition, I've no problem using an external 2TB hdd for recording.

下載 (73.53 KB)

2016-4-20 10:39

Questions:
This kind of problem was usually caused by hdd bad sectors (or else)?
Is the hdd reaching the end of its life?

wklie

Check PM

pc1668

Check PM
wklie 發表於 2016-4-20 15:27

Problem solved  
Tks a lot

KinChungE

原來Magic TV有用Toshiba HDD
我仲以為全部Hitachi

pc1668

原來Magic TV有用Toshiba HDD
我仲以為全部Hitachi
KinChungE 發表於 2016-4-20 17:25

I also don't know about that until recently opened the cover ...

下載 (147.97 KB)

2016-4-20 17:28

KinChungE

I also don't know about that until recently opened the cover ...
pc1668 發表於 2016-4-20 17:29

小心影左上黎void保養

wklie

回覆 4# KinChungE

Changes according to supply.

pc1668

小心影左上黎void保養
KinChungE 發表於 2016-4-20 17:36

It was almost 2 years old, warranty expired ... long long ago ... lu

Anyway, serial numbers (hdd and mainboard) were remarked

In general, 3800D is good and stable.

citibatter

回覆 8# pc1668

Actually, do you mind sharing how the problem was fixed?  We are all here to try to learn more...

wklie

回覆 9# citibatter

Upgrade firmware, check / format HDD.