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Thank you for contacting DHL via our WWW.
Regarding to your enquiry, if your want to re-schedule delivery time, please kindly inform the consignee to call our 24-Hour Customer Service Hotline at (852) 2400-3388 to arrange. Normally we can arrange delivery time in the morning (between 10am to 12am), in the afternoon (between 3pm to 5pm) or in the evening (between 8pm to 10pm. You may also check the on-line shipment status in the following ways once you have the correct air waybill number:
1. http://www.dhl.com.hk > eShipping > Tracking
2. e-TRACK (For international shipments only) - please e-mail the air waybill number to track@dhl.com and the result will return within seconds
You are welcome to contact our 24-Hour Customer Service Hotline at (852) 2400-3388 if our further assistance is required.
Thank you for your kind attention.
Yours sincerely, |