關於儲值卡port out更新

最近有啲儲值卡號想port out, 但見有post話唔得, 早前多次提問都冇人理我 (心都淡...), 只好又自問自答.....

問咗abc & 全球路路通客服都話可以port out (有人實測再確認最好), 經過推測發現只要卡本身接受增值就可以port out, 那怕開卡餘額為零, 只要卡喺有效期就走得, 鴨聊卡port唔走因爲唔接受增值, 而家有懷疑嘅只有激卡, 因為佢可以增值而官網只寫唔接受port in, 冇話唔畀port out, 睇下有冇人report下啦...

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Energizer

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發表於 2019-12-29 12:42 | 只看該作者

好丫，我都想知 $0 可唔可 MNP port-out 轉去其他台，如果唔得既話，消費者可唔可以去通訊事務管理局 OFCA 投訴，甚至乎入稟法院提訴電訊商違反第106章《電訊條例》、實務守則或工作程序

https://www.ofca.gov.hk/tc/industry_focus/telecommunications/portability/mnp/index.html

https://www.elegislation.gov.hk/hk/cap106!en-zh-Hant-HK

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bbqiller

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發表於 2019-12-29 12:50 | 只看該作者

回復 1 #keit

其實你啲number係邊個台，問番嗰間咪得囉。

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Energizer

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發表於 2019-12-29 13:11 | 只看該作者

順便 cap 啲野俾大家睇，根據《流動電話號碼可攜工作程序（Procedures for Mobile Number Portability Provision）》Section 11 (Porting of Mobile Numbers Assigned to Pre-Paid Sim Card Users):-

11.5 The RNO should verify the mobile number of the pre-paid SIM service by using Calling Number Display Service or any other suitable means. The DNO should facilitate the porting request by checking whether the service is terminated or not. For clarification, the mobile number of the pre-paid SIM service is considered terminated by the DNO if the prepaid SIM service expires on the date of porting, or no stored values remained, or the porting mobile number is ceased to be assigned to the customer. The DNO will reject a porting request if the pre-paid SIM service is terminated.

https://www.ofca.gov.hk/filemanager/ofca/common/Industry/telecom/mnp_procedures.pdf