INGRAMLI

早知訂多兩粒，同用集運寄美國地址啦
Kennn 發表於 2018-10-21 13:09

答錯,早知就响新蛋（加拿大）落單,據悉好多pre order已經shipped

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xeddiex

喊出黎

Sean: I don't have the exact information.
However I checked with my lead and I was approved.
I can provide you an upgraded shipping option. and have a delivery date of Monday, December 10, 2018 - Monday, December 17, 2018

冰水半糖

所以香港見街未? 無聲氣.... 香港市場 RIP

hkfriends

貌似下星期香港有。應該得很少！觀望星期二

INGRAMLI

Me: Good day,
Regarding my pre order on 12 October,
Intel Core i9-9900K Desktop Processor 8 Cores up to 5.0 GHz Turbo Unlocked LGA1151 300 Series 95W
I would like to know the status of the order, when will the order be dispatched.
You are now connected to Amazon CS from Amazon.com
Amazon CS : Hello, my name is Amazon CS . I'm here to help you today.
Me: Hi, please let me know, when will my order be shipped, thanks.
Amazon CS : I understand you wan to know the status of the order.
Just to confirm, could you please help me with the order number?
Me: XXX-XXXXXXX-XXXXXXX
Amazon CS : Thanks for providing the order number.
Upon checking I see that the item already entered into final stage of shipping.
Once the item shipped we'll send a email confirmation.
Me: What is meant by "final stage", is it a couple of days, or a couple of weeks/months?
Amazon CS : I'll check this for you.
Me: Thank you.
Amazon CS : I'm sorry for the mistake.
Upon checking I see that the item not in stock with us and we're waiting for inventories.
Once the item back in stock we'll ship the item as soon as possible.
Me: Back to the question, i asked, when will the order be dispatched. As you said, the item has to back in stock, so when will it happen, any estimate?
Amazon CS : There is no option to find the exact time of delivery.
But we'll send a email confirmation once the item ships.
We're request to the item back in stock as soon as possible.
To help you with this, I'll also expedite the shipping without any additional charge.
Me: Thanks. Just let you know that i ordered multiple PC components together with this order (If you check the system, you can see i also ordered a pair of DDR4 memory modules which is on the way), i wish i can use all the items i ordered without going for refund just because the pre order is not being delivered as promised.
Amazon CS : I completely understand your concern.
I'll upgrade the shipping without any additional charge so that once the item shipped we'll deliver the item with expedite shipping method.
Me: I understand it is not your fault. Just want you to past my message to the senior staffs, it is not good to sell something that you couldn't deliver, this hurts the reputation of the company. Anyway, thanks for the help and have a nice day :D

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搞到好似航空公司咁,訂左機票上唔到機

Latos

淘寶有散片 3999人仔

INGRAMLI

淘寶有散片 3999人仔
Latos 發表於 2018-10-22 12:38

最大問題係保養

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CerveloK

喊出黎

Sean: I don't have the exact information.
However I checked with my lead and I was  ...
xeddiex 發表於 2018-10-21 16:09

你有日期比到你都好,我8號落單佢一味話temporarily out of stock叫我等/幫襯第二個買

INGRAMLI

最驚係真係到12月都冇貨,然後睇住其他人行貨開箱 :facepalm:

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